ERM provides 24/7 technical assistance service to help our customers during the integration and to solve technical problems, failures and complains.
We committed to high quality of service and standards. In this page we share technical guides and development tools to ease the integration phase.
Our new CRM system is now available for customers – for your convenience, we opened a friendly portal
https://v.erm.co.il in which you can register and update. If you have a complain or ask for new requirement, share it with us using the ticketing interface, it will assist us with the control and will shorten the response time.
a short tutorial on how to use the portal can be found in the link:
If you still didn’t register as a member do it now, we will send you a user name and password to let you download files and tools directly from here:
For any Technical assistance please don’t hesitate to contact us, we always welcome your calls.
Sincerely yours,
ERM Technical Support Team
support@erm.co.il
News and Updates
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log-inDownloads
Canalog_BlackBox (Registered users only)
STaRLink_PC_Monitor (Registered users only)
STaRLink_Message_Builder (Registered users only)
STaRLink_Canalog_OTA_Kit (Registered users only)
STaRLink_Software_Update (Registered users only)
STaRLink_Activation_Guide (Registered users only)
STaRLink_Comm_Protocol (Registered users only)
LCA_Alarm (Registered users only)
KeyPad_DriverId (Registered users only)
Dallas_DriverId (Registered users only)

